CHOW CHUN KIT

ASSISTANT OFFICER (APPLICATION DEVELOPMENT) | JAVA SPECIALIST

Email: tim@timckchow.com • Mobile: +852-5177 6008 • Portfolio: timckchow.com

Key Strengths

Application development and maintenance for business-critical examination systems
Java-based web application support, including JSP/Servlets and Oracle Database
Incident resolution across application logic, SQL, stored procedures, logs, and transaction behaviour
Requirement analysis and enhancement design from incomplete or high-level user ideas
UAT support, testing, verification, documentation, and production deployment preparations
Direct user communication with departments such as SEAD and FD
Internal procedure awareness, including patch review, script consolidation, audit-related documentation, and deployment workflow
Mobile development exposure from iOS Swift and Android internship
Cloud / AI / modern web exposure through React, Firebase, Cloudflare Pages, and AI-assisted development

Technical Skills

Languages / Backend: Java, JSP/Servlets, SQL, Python
Database: Oracle Database, SQL investigation, stored procedure tracing
Reporting: Oracle Report Builder, JasperSoft
Application Support: WebLogic, production support, UAT support, system testing, issue investigation
Documentation / Deployment: Patch review, SQL script consolidation, audit-related documents, deployment preparation
Mobile: iOS Swift, Android
Cloud / Web / AI Exposure: React, Firebase Authentication, Firebase NoSQL database, Cloudflare Pages, AI-assisted development
Other: JMeter, Git, basic exposure to Spring framework components in existing Java application code

Education

City University of Hong Kong

BSc in Computer Science

Second Class Honours (Upper Division)

Design & Analysis of Algorithms (A-)
Data Structure (A-)
Problem Solving & Programming (A-)

Microsoft Certified

Azure Fundamentals

Awards & Honors

Performance Appraisal: Score 5/6 for two consecutive years
Outstanding Team Award contributor for REG/payment enhancements
Runner-up – HK Java MasterCode 2024
Participant – Cathay Pacific Hackathon 2024

Professional Profile

Application Services professional with hands-on experience supporting REG and related HKDSE systems at HKEAA. Strong in Java-based web application development, Oracle database support, incident resolution, enhancement delivery, user requirement analysis, UAT support, documentation, and production deployment procedures. Experienced in taking ownership of user-reported issues from investigation to resolution, and in converting unclear business requirements into workable system solutions. Recognised for strong performance, positive working relationships with colleagues and user departments, and contribution to REG/payment enhancement work.

Work Experience

Hong Kong Examinations and Assessment Authority

Assistant Officer, ITD Application Services (Aug 2023 – Present)

Support REG and related HKDSE systems, including application development, maintenance, incident resolution, enhancement implementation, UAT support, documentation, and production deployment preparation.
Handle user-reported enquiries, bugs, and incidents by analysing application logic, Oracle SQL, stored procedures, logs, and system behaviour to identify root causes and implement fixes.
Take ownership of REG issues from investigation and resolution to completion reporting.
Communicate directly with user departments such as SEAD and FD to clarify enquiries, explain system behaviour, investigate issues, and confirm resolution.
Analyse raw or incomplete user requirements and translate them into workable system solutions, including business-rule clarification, edge-case handling, user flow design, testing, and implementation.
Support internal deployment procedures, including patch review, SQL script consolidation, technical documentation, audit-related documents, and production release preparation.
Received performance appraisal score of 5 out of 6 for two consecutive years, reflecting consistent performance above normal expectations for current grade.
Contributed to REG/payment enhancement work recognised through an Outstanding Team Award, supporting new payment fee types and SPEA-related processing.

Selected Achievements & Project Highlights

REG Incident Resolution – Demand Note / Late Payment Fee Issue:

Investigated an FD-reported incident where candidates received demand note / late payment fee emails but corresponding fee records were missing in REG. Traced the issue across Java batch logic, Oracle stored procedures, logs, and transaction rollback behaviour, and identified that emails were sent before database commit, causing mismatch when a later stored procedure error rolled back fee creation. Reported the root cause and proposed an enhancement so emails are sent only after successful fee creation and commit.

REG Enhancement – Subject-Specific Edit Control Rules:

Analysed complex HKDSE subject-specific edit-control rules for SEAD teams, including PE, Music, and Category C Subject. Documented different behaviours across application periods, identified inconsistent edit permissions, and proposed a clearer control approach to restrict candidate-side editing after submission while allowing authorised internal updates.

REG Enhancement – SMS Verification Function:

Supported the design and implementation of a new SMS verification function using an existing API not previously adopted by REG. Worked through practical design details including API calling approach, encrypted credential storage, OTP expiry, maximum attempt handling, candidate submission flow, and user-facing messages, and refined the UX flow so candidates receive appropriate guidance after failed verification conditions while still allowing submission according to business requirements.

Technical Initiative – Examination Centre Allocation POC:

Independently developed a proof-of-concept using Google OR-Tools concepts to explore optimisation-based examination centre allocation. Modelled allocation logic with constraints and demonstrated how optimisation techniques could support more systematic assignment planning for examination operations.

Tung Wah Group of Hospitals

Mobile Developer Intern (Jul 2022 – Mar 2023)

Worked almost full-time, four working days per week, on mobile application development.
Gained hands-on exposure to iOS Swift and Android development.
Supported mobile application implementation and testing.